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(Note: If you do not see a tab that contains 'POP/IMAP,' then these protocols have not been enabled for this account by the IT administrator. Click the gear icon in the upper right-hand corner and select Settings. Ignore emails (full text): None (Set according to your needs.)ĬC email filter: None (Set according to your needs.)ĬC email regex: None (Set according to your needs.)įull email logging: OFF (Set according to your needs. In your browser, sign in to your Google/Gmail account.

Now choose the option Manual setup or additional server types and click on Next. From the File menu choose the option Info then Account Settings again Account settings to reach to the account settings. Ignore emails (body): None (Set according to your needs.) POP and IMAP email account configuration for Outlook 2013. Ignore emails (subject): None (Set according to your needs.) IMAP SSL/TLS certificate validation: ON (I'm unsure if this is needed, but I have it set ON in my settings) SMTP TLS support: OFF (I'm unsure if this is needed, but I have it set OFF in my settings) No reply email address: HELO domain: (I'm unsure if this is needed, but I have it set in my settings.) Scheduled time to send 'coffee report' email: next monday at 6am (Set according to your needs.) 60s): 300 seconds (This controls your POP email checking interval. Interval to check for new or updated ticket email (min.

Under "Additional Settings" click the "Show Settings" button.Īlways show Additional Settings: OFF (but doesn't really matter) Remain in your settings for Help Desk or Inventory ( The settings are shared, so you will not have to make this change for both apps.